Got Any Questions?

Here are the answers to frequently asked concerns concerning our haircare regimens, products, shipping, refunds, and other topics. We strive to provide clear and helpful information to enhance your shopping experience.

We suggest any of Na'Siyahs' Mane's Hair Oils are applied in the morning, before getting the day started.

We have a small window to amend shipping addresses. In the event of entering an incorrect shipping address, we ask that you support@nasiyahsmane.com as soon as possible with your order details to see if they are able to edit the address for you.

If your order has been delivered, double check the tracking link to see where exactly your order has been delivered. (Ex. Front Door, Porch, Parcel Locker, Front Desk/Reception) After doing this if your items still have not been delivered, please contact the courier associated with your tracking link.

If the email was entered correctly, you should receive a tracking number to the email provided at checkout. Be sure to check your inbox & spam folder. Tracking is sent once the package is shipped. 

No, we do not refund or credit unused discounts/coupons/promo codes. Please be sure to double check your order before completing your online purchase.

Yes! While Na’Siyahs’ Mane products were specially formulated with kids’ sensitive scalps and delicate hair follicles in mind, adults can enjoy them too for gentle, nourishing care.

Yes, but only light, child-safe fragrances. We avoid heavy synthetic scents that may irritate sensitive scalps.

We recommend our products for children 2 years and up. For babies under 2, always consult with a pediatrician before introducing any new hair or skin care product.

Yes. Many of our products are enriched with nourishing oils, butters, and natural botanicals that support healthy hair growth, strengthen strands, and reduce breakage.

We are a mom-created brand dedicated to making wash days fun, easy, and empowering. Every bottle is infused with love, prayer, and natural ingredients designed to nurture and protect kids’ curls while promoting confidence and self-love.

Na’Siyahs’ Mane is designed for all natural hair textures — from 3a waves to 4c coils. Each product provides moisture, softness, and growth support while celebrating the beauty of every curl pattern.

Currently, we ship within the U.S.

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay.

Yes. All transactions are encrypted and processed through secure payment gateways to protect your personal information.

Yes. We provide wholesale opportunities for approved retailers, salons, and boutiques. If your are interested in selling Na'Siyahs' Mane products, please email sales@nasiyahsmane.com.

Yes. We use kid-friendly, clean ingredients that are free from harsh sulfates, parabens, silicones, and mineral oils. Our formulas are designed to be gentle on sensitive skin and scalps.